FAQ
FAQ for online therapy
How long does therapy usually take?
The length of time someone spends in therapy is quite variable. During the initial session you can discuss your goals with Cedar determine a treatment plan together. At that point you can estimate the length of time that might be needed as well as the frequency of sessions.
Are there some problems that you will not treat using remote access?
Yes. Remote sessions are not considered best practice for persons who are actively suicidal or who are addicted to alcohol or drugs, as well as other very serious problems. A dialogue about the suitability of online therapy for your needs will take place during the first few sessions.
What is your cancellation policy?
You may cancel your session anytime up to 24 hours before the scheduled time with no charge. If you are ill, you may cancel the appointment up to six hours before the appointment without incurring charges. All other cancellations are subject to full charges.
What kind of privacy and confidentiality applies to my sessions?
Precautions are taken to protect your confidentiality in communications to the extent that the media platform used allows and in keeping with the law. Should you disclose abuse of a child or elder or become a danger to yourself or others, the law is explicit about the requirements to disclose. Please be aware that Skype, email and cellphones are not HIPPA compliant. Please do not use a public, company or school computer to communicate confidential information. Always protect access to your email and regularly empty all caches such as your recycle bin. As a matter of professional privacy, Cedar also requests that you not share, reprint, distribute your correspondence with her without her consent. If you have any further questions about confidentiality please do not hesitate to ask.
Credit card statements for services will be labeled as “Consultation.”
Can I use my insurance to pay for therapy online?
No. Insurance is not accepted for online psychotherapy sessions at this time.